Rotterdam 2021 FAQs

Here are the answers to frequently asked questions about the Eurovision Song Contest 2021.

Where will the Eurovision Song Contest 2021 be held?

The European Broadcasting Union (EBU) and its Dutch Members NPO, NOS and AVROTROS are excited to have reached an agreement to stage the Eurovision Song Contest 2021 in Rotterdam, the Netherlands at the Ahoy Arena.

When will it take place?

The event is scheduled to take place in the Spring of 2021. With many international and national events also happening in the same period we need to evaluate the best time to host the Eurovision Song Contest. We hope to have dates for the event in the coming weeks.

Where will the Contest be staged?

Preparations are underway for the 2021 Contest to be staged at Ahoy venue in the Dutch city of Rotterdam.

Who will be hosting the Eurovision Song Contest 2021?

The Contest will be hosted by the EBU’s Dutch Members NPO, NOS and AVROTROS.

How many countries will take part in the Contest?

It is currently too early to say. Over the coming months, EBU Member broadcasters will be invited to express their interest. A full list of participating countries won’t be known until the autumn of 2020. According to the existing rules, a maximum of 44 broadcasters can take part in the Contest.

Why will this year’s songs not be eligible to compete in 2021?

The Eurovision Song Contest Reference Group, which represents all participating broadcasters, agreed that the rules of the Eurovision Song Contest should be upheld for the 2021 competition. This means that the songs that compete in 2021 cannot be commercially available before 1 September 2020, which excludes the current selection of songs chosen for this year’s cancelled event.

Read more here.

How will COVID-19 affect planning for the Eurovision Song Contest 2021

We understand that people are eager to know how the current COVID-19 crisis will affect the organization of the Eurovision Song Contest in 2021. Of course, the health of participants, employees and visitors will always be paramount. The EBU, together with its Dutch Members NPO, NOS and AVROTROS and the City of Rotterdam, will work in close collaboration over the coming weeks and months with the Dutch health authorities mapping out the impact of COVID-19 on next year’s event. It is our intention to ensure the 2021 Contest can take place in circumstances that protect the health and safety of everyone attending the event.

If the event cannot take place in Rotterdam because of COVID-19 is there an alternative plan?

It was with great regret that we had to cancel the Eurovision Song Contest in 2020.

In an ever-changing and challenging environment, the EBU and its Members are more than aware of the difficulties of planning a complicated global broadcast with many international stakeholders 12 months from now.

The EBU will, therefore, work with its Members and the host broadcasters of 2021 to ensure the continuity of the event in a number of different scenarios.

Would you host the Contest without an audience?

The current situation across Europe is likely to remain uncertain for the coming months and at this stage, we cannot comment on the final organization for the Eurovision Song Contest next year.

I bought tickets for the Eurovision Song Contest 2020, are they valid for 2021?

The tickets you have bought for Eurovision Song Contest 2020 will remain valid for 2021. The tickets will be valid for the same show you have booked (for example, if you booked for the 1st Semi-Final Jury show 2020, your tickets will be valid for the 1st Semi-final Jury show 2021). We hope to welcome you to the show in 2021.

Will I receive a new ticket for the Eurovision Song Contest 2021?

We will inform you about this in a later stage.

Unfortunately, I cannot make it to the Eurovision Song Contest 2021 and would like to receive a refund. Is this possible?

Yes, if you are already sure you cannot attend the show in 2021, you are able to return (all) your ticket(s) and receive a refund.

You can request a refund from Monday 25 May at 12.00 CEST until Friday 5 June 2020 at 23.00 CEST using this link.

Only the main buyer can ask for a refund. The refund process starts no later than Saturday 6 June, after the closure of the refund request period.

It can take 4 to 6 weeks before you receive your money back to the account you used to pay for your ticket(s).

Can I also request for a refund after the dates for 2021 have been confirmed?

Yes, once the dates are known, you will have another opportunity to return your tickets and receive a refund, should you not be able to attend. When the dates are known, we will inform you by email again.

I can go to the show in 2021, but unfortunately, my friends can’t, what can I do with these tickets?

We can imagine that not everyone in your group is not able to go to the Eurovision Song Contest in 2021. We will for that reason, before any further sales begin for the remaining tickets, give you the opportunity to change the names on your tickets. We will inform you by email at a later date how this will work.

Please note it is not possible to ask for a partial refund of your order.

I bought tickets from Avrotros or Ticketswap, how does that work?

These tickets will also remain valid for Eurovision Song Contest 2021.

If you are already sure you cannot attend the show in 2021, you are able to return (all) your ticket(s) and receive a refund.

You can request a refund from Monday 25 May at 12.00 CEST until Friday 5 June 2020 at 23.00 CEST.

On 25 May at 12.00, we will post a link in this section of the FAQs which you can use to request a refund.

Only the main buyer can ask for a refund. The refund process starts no later than Saturday 6 June, after the closure of the refund request period.

It can take 4 to 6 weeks before you receive your money back to the account you used to pay for your ticket(s).

If you have questions for Ticketswap, please contact them at [email protected]

Will further tickets for next year’s show go on sale?

It is currently too early to discuss ticket sales for next year’s show. It depends on how many tickets are returned and what capacity will be available next year.

I have another question about my tickets...

If you have another question about your ticket(s), we kindly ask you to please contact Paylogic via [email protected]. Please note, you cannot request a refund via this e-mail address. For a refund request, please use the link on eurovision.tv which will be available on 25 May.